Subscriptions
How does the subscription work?
Each app has its own subscription (monthly, yearly or lifetime). It belongs to your account, so it works on all devices where you sign in with that account — up to the number of devices in your plan.
Is there a free trial?
Yes — one free day per app. Start it inside the app after creating an account and verifying your email with the code we send you. The trial is once per account and per device.
Does it renew automatically?
No. Each payment covers one period and we never charge you without your request. The app reminds you before it ends, and you renew from My account or the subscribe page — the new period starts after the current one, so you lose no days.
Will I lose my data when the subscription ends?
Not at all. Your data stays on your device (and in your account too, if sync is on). The app locks until you renew, and you can export your data to a file at any time.
Payments
How can I pay?
PayPal (USD, card or PayPal balance) — activates instantly. Or Vodafone Cash and InstaPay (EGP) — send the transfer, upload a screenshot, and we activate your subscription once we confirm it arrived.
How long does a manual transfer take?
Usually the same day. You get an email once it is active and the app unlocks by itself (or press “Check again”).
Can I get a refund?
Yes, in certain cases — see the refund policy.
Devices & internet
Does the app need internet?
No. Our apps work offline. They need internet the first time, then once every few days (up to 7) to confirm your subscription.
I changed my device — what now?
Sign in with the same account on the new device. If you hit the device limit, remove the old device from My account or inside the app.
Will my tasks show on both my computer and phone?
Yes, if you turn on Sync across your devices (the app asks you the first time, or go to Your account → Sync). Sign in with the same account on each device and you will find the same tasks and reports. The app keeps working offline and syncs when you are back online.
How do I move my data to another device without sync?
In the app: Settings → Your data → “Export to a file”, then “Import from a file” on the other device.
How do I update the app?
When a new version is out, the app tells you, with “What is new” and an update button. You can also check yourself: Settings → About → “Check for updates”. Your data stays as it is after updating.
Account
I forgot my password
On the sign-in page press “Forgot your password?” and you will get an email to set a new one.
I want to delete my account
Message us from Contact using your account email and we will delete it along with its data on our side.